WinBall GDPR privacy notice: processing of personal data, your rights and data controller details.
CH Global Bilişim Teknolojileri Limited Şirketi
Last updated: 23.02.2026
This privacy notice has been prepared to inform Data Subjects about the data that has been and/or will be obtained from Data Subjects by CH Global — in whose respect CH Global acts as the "data controller" — as a result of accessing the website at https://www.winballapp.com/ and the mobile applications managed and operated by CH Global.
For details regarding data that does not contain personal data, please review the CH Global Privacy Policy.
1. Personal Data Processed
The following personal data may be processed within the scope of our application:
1.1. Identity Information
First name, last name
Date of birth (if provided)
Profile information
1.2. Contact Information
Phone number
Email address
1.3. Membership and Account Information
User ID
Account creation information
Password (irreversibly hashed)
1.4. Financial Data
In-app purchase and subscription information
Transaction history
(Credit card details are never stored by the application under any circumstances; they are processed by Google Play / the App Store.)
1.5. Device and Technical Data
IP address
Device model, operating system
App usage data
Cookies and similar technologies
1.6. Request and Transaction Information
Support requests
User feedback
In-app transaction records
2. Purposes of Processing Personal Data
The personal data collected is processed for the following purposes:
Creating memberships and enabling sign-in
Carrying out in-app purchase / subscription processes
Improving the user experience
Analysing and improving application performance
Providing customer support services
Preventing fraud and misuse
Fulfilling legal obligations
Sending campaigns, announcements and informational messages (where consent has been given)
3. Transfer of Personal Data
Your personal data may be shared with the following institutions and organisations:
Google Play Store and Apple App Store
Payment and subscription service providers
Companies providing our server and infrastructure services
Our business partners (only to the extent necessary for the service)
Authorised public authorities (within the scope of legal obligations)
Your credit card details are never stored by our Company in any way.
4. Methods of Collecting Personal Data and Legal Grounds
Your personal data is collected:
When you create a membership through the mobile application
During subscription / purchase transactions
Through support and contact forms
Through cookies and similar technologies
Through user activity
All of the above data is collected in electronic form.
Legal grounds (under the Turkish Personal Data Protection Law, "6698 sayılı KVKK"):
KVKK Art. 5/2(c): Establishment and performance of a contract
KVKK Art. 5/2(ç): Fulfilment of legal obligations
KVKK Art. 5/2(f): Legitimate interest
Explicit consent (where required)
5. Data Retention Period
Your data is retained:
For as long as your membership continues
For the periods stipulated by the applicable legislation
For as long as necessary for the purposes of processing
Once the relevant period expires, the data is deleted, destroyed or anonymised.
6. User Rights
Under Article 11 of the KVKK, users have the following rights:
To learn whether their personal data is being processed
To request information if it has been processed
To learn the purpose of the processing
To know the third parties to whom the data has been transferred
To request that the data be corrected
To request its deletion or anonymisation
To object to the processing
To claim compensation in the event of damage
Users hold all of the rights listed above.
To exercise these rights, you can reach us through the contact channels below.
7. Data Security
Our Company takes the following security measures to protect personal data:
SSL/TLS encryption
Encrypted database
Strong password and access management
Irreversible encryption (hash) algorithms
Regular security testing
Protection against unauthorised access
8. Contact
CH Global Bilişim Teknolojileri Limited Şirketi
📩 info@winballapp.com
For your requests under the KVKK:
👉 info@winballapp.com
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